Western Digital has stated that it has been hit by a cyberattack. It’s forced the company to shut down some of its systems, meaning that end users are unable to access their data.
The company announced today that it identified a network security incident on the 26th of March, confirming that an unauthorised third party accessed the company’s systems. Shortly after, the company kicked off its incident response process and brought in external security experts.
Western Digital has said it's coordinating with law enforcement and took its systems offline to “secure its business operations”.
“Based on the investigation to date, the company believes the unauthorised party obtained certain data from its systems and is working to understand the nature and scope of that data.”
The following services are down for all customers:
- My Cloud
- My Cloud Home
- My Cloud Home Duo
- My Cloud OS5
- SanDisk ibi
- SanDisk Ixpand Wireless Charger
The company's status page reads:
“We are working to restore service. We apologise for any inconvenience. Next update will be posted on Monday, April 3.”
The actual details of the incident are yet to be revealed. However, the sheer severity of the outage might suggest a ransomware attack.
TEARLINE will update this article as more information flows in.
Western Digital has not yet responded to TEARLINE's request for comment.